Last updated: June 2026
What Information We Collect
When you submit an inquiry through our website, we collect the information you provide:
- Name
- Email address
- Phone number
- Nationality
- Travel details (preferred dates, number of travelers, starting point, accommodation preferences)
- Your message
- Visa assistance request
We also collect the page from which you submitted the form and may collect an associated tour or hotel of interest.
How We Use Your Information
We use the information you provide exclusively to:
- Respond to your travel inquiry
- Prepare a customized tour proposal and itinerary
- Process your visa invitation letter if requested
- Communicate with you about your booking
- Arrange your tour logistics
We do not use your information for marketing unless you explicitly consent, and we do not sell or share your personal data with third parties except as required to deliver your travel services (such as providing your details to hotels or authorities for visa processing).
Data Storage
Your inquiry data is transmitted via email to our team. We store correspondence records to provide continuity of service. Data is retained only as long as necessary to fulfill our services and for reasonable business record-keeping.
Cookies
We use Google Analytics to understand visits and interactions with our website, including which tours, hotels, articles, and inquiry features visitors use. Google Analytics may use analytics cookies or similar identifiers. We do not send the personal information entered into inquiry forms to Google Analytics. Cloudflare Turnstile may also set a functional cookie as part of its spam and security verification.
Third-Party Services
We use the following third-party services:
- Google Analytics: Website traffic and interaction measurement
- Cloudflare Turnstile: Spam protection on our inquiry form
- Email delivery service: Used to transmit inquiry form submissions to our team
Cloudflare Turnstile may process the security and technical data needed for verification. The email delivery service processes the inquiry form data needed to transmit your submission to our team.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for processing
To exercise these rights, contact us at info@syrialink.net.
Contact
If you have questions about this privacy policy or how your data is handled, please contact us:
- Email: info@syrialink.net
- Office: Lawyers Bar Building, Maysaloon Street, Damascus, Syria